Welcome to EBSSA Online, operated by EBSSA International / EBSSA.NET (“we”, “us”, “our”).
We are committed to protecting your personal data and ensuring transparency about how your information is collected, used, and stored when you use our website https://ebssa-online.net/ and our online learning services.
By accessing our website or enrolling in our courses, you agree to this Privacy Policy.
1. Data We Collect
We collect the following types of personal data to provide and improve our services:
1.1. Information You Provide Directly
- Full name
- Email address
- Password (encrypted)
- Country / region
- Payment information (processed securely via Stripe or PayPal—we do NOT store credit card numbers)
- Support messages and communication
- Course progress and quiz results
- Certificates purchased and issued
1.2. Information Collected Automatically
- IP address
- Browser type, device type, operating system
- Pages visited, time spent on pages
- Referring URLs, course registration funnels
- Cookies and tracking pixels (Meta Pixel, Google Analytics, etc.)
1.3. Information From Third Parties
- Payment processors (Stripe)
- Advertising platforms (Meta/Facebook, Google Ads)
- Email marketing platforms (Brevo, Mailchimp, etc.)
2. How We Use Your Information
We use your data for the following purposes:
2.1. To Provide and Improve Our Services
- Course registration and account creation
- Saving your course progress
- Issuing certificates
- Processing payments
- Providing customer support
2.2. For Communication
- Sending important course notifications
- Resetting passwords
- Sending certificates and receipts
- Updates about your course enrollment
2.3. For Marketing (With Consent Where Required)
- Sending newsletters and promotional offers
- Retargeting ads (Facebook/Instagram/Google)
- Improving our advertising effectiveness
2.4. For Legal and Security Purposes
- Fraud prevention
- Verifying identity
- Complying with legal and tax obligations
3. Legal Basis for Processing (GDPR)
If you are located in the European Union, we process your personal data under the following legal bases:
- Contract performance — to provide access to courses
- Consent — for newsletters and marketing
- Legitimate interest — to improve website performance and security
- Legal obligation — tax and accounting purposes
4. How We Store and Protect Your Data
We use industry-standard security measures including:
- SSL encryption
- Encrypted passwords
- Secure hosted servers
- Restricted access to user data
We never sell your personal information to third parties.
5. Third-Party Services
We use trusted third-party providers to operate EBSSA Online:
5.1. Payment Processors
- Stripe
They process payments securely on their own servers.
5.2. Analytics & Tracking
- Meta (Facebook) Pixel
- Google Analytics
- Google Tag Manager
5.3. Email & Communication
- Brevo (Sendinblue)
- Tutor LMS notifications
- WordPress mailer
These third parties may collect or process data on our behalf.
6. Cookies
We use cookies to:
- Improve user experience
- Save login sessions
- Track course progress
- Analyze traffic
- Provide personalized ads
You can manage or disable cookies in your browser settings.
7. Data Retention
We retain personal data for as long as your account is active or necessary for:
- Certificate validation
- Legal and tax obligations
- Security and fraud prevention
You may request account deletion at any time.
8. Your Rights (GDPR & Global Privacy Laws)
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“Right to be Forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise any rights, contact us at:
9. Children’s Privacy
Our courses are not intended for individuals under 16 years old.
We do not knowingly collect personal information from minors.
10. International Data Transfers
Your data may be transferred and stored in data centers outside your country.
We use secure hosting and GDPR-compliant providers.
11. Links to External Websites
Our platform may contain links to third-party websites.
We are not responsible for their privacy practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The updated version will always be visible on this page with a new “Last Updated” date.
13. Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact us:
